
IT INFRASTRUCTURE - KORDIA
Kordia aren’t your typical managed IT providers.
They speak the language of business: business outcomes, business risks and business efficiency.
Their role is simple: to improve your productivity through the smarter use of technology.
When they say that our business support team will answer your IT support call within 7 seconds, they mean it.
Kordia have confidence they can solve at least 85% of your calls on the spot. Because they understand that if your staff have an issue with their business technology, they want it solved then and there.
For any technological issues: Printer set up, Databuild licensing, access to Dropbox, new employee computer purchase and set up.
OPERATING SYSTEMS
Cambridge homes are committed to providing their franchisees with leading edge technology.
As a Cambridge Homes Franchise you will be provided with a centrally managed cloud based Infrastructure service that provides you:
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Secure Access to Files
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Email
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Secure Access to Internet
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Standardised End-Point mobile devices
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Full back up of Data
Costings, ordering, and financials are administrated using a complete whole-of-business system called Databuild. (Refer to Databuild section for more detail.)
Databuild has been tested extensively in both New Zealand and Australia and provides a seamless relationship between a job specific reporting through to full company financial accounts.
Rave build has improved effectiveness of our in house project management systems.
All users will connect remotely using any device from anywhere you can access the internet.
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KORDIA CUSTOMER SUPPORT
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Customer Support Line
1st Point Of Contact
Charlotte Usher
Account Manager
Tabrez Usman
Our Go To Guy
Phone: 0800 14 22 73, press 1 for support
Email: charlotte.usher@korida.co.nz
Phone: 027 235 7638
Email: tabrez.usman@kordia.co.nz
Phone: 027 685 0222